Terms of service
Last updated November 9, 2026
Stickready is operated by Z. Xia, 1 Queen's Road Central, Central, Hong Kong. Contact: [email protected].
These terms cover your use of Stickready, a web tool that turns product label files and lists into print-ready labels for thermal printers and sticker sheets. When you buy a plan you’ll be asked to agree to them; please read them first.
Not affiliated with Amazon or Walmart
Stickready is an independent tool. It is not affiliated with, endorsed by or approved by Amazon, Walmart or any printer maker; their names are used only to describe what Stickready works with. Labels are laid out to follow Amazon’s published item label specifications and Walmart’s published WFS label guidance, but marketplaces change their rules and printers differ. Print and scan one test label before every large run. You are responsible for the codes, quantities, conditions and placement of your labels, and for meeting each marketplace’s current requirements.
Plans
Every plan has every feature. Plans differ only in how many labels you can print.
- Free: 100 labels per calendar month, counted on each device and reset on the 1st of the month. No watermark and no account. The sample PDF, calibration test labels and SKU separator labels don’t count.
- Credit packs: a one-time payment, tax included, of US$9 for 300 label credits or US$19 for 1,000 label credits. Packs never renew.
- Pro monthly: US$12 a month, tax included. Unlimited labels while it is active.
- Pro yearly: US$96 a year (US$8 a month), tax included. The same as Pro monthly.
Shipment Passes bought before November 2026 keep working until they expire.
How credits work
- One credit prints one label. A job uses credits the first time it prints. Reprinting the same job (the same codes and quantities) is free; a job with different codes or quantities is a new job.
- If a job needs more labels than you have free this month, it uses the free labels first, then credits.
- Credits never expire, even if you subscribe to Pro later, and they stay usable after Pro ends. They have no cash value outside a refund under these terms.
- Your balance is kept on our server under your license key. If you buy another pack while you hold a key, the credits are added to that key.
- Spending credits needs an internet connection: the page sends the license key, a one-way fingerprint of the job and the label count. After the first visit, free labels and Pro print offline.
Pro renews automatically
Pro monthly renews every month and Pro yearly every year, at the then-current price (now US$12 a month or US$96 a year, tax included), charged to the payment method you used, until you cancel. For yearly plans you’ll get a reminder email before each renewal with the date, the price and how to cancel. We’ll tell you at least 30 days before any price change takes effect.
How to cancel: Cancel anytime at link.com (sign in with the email you used at checkout) or from the link in your receipt. You can also email [email protected]. Canceling stops future renewals; you keep Pro until the end of the period you paid for, and any credits you hold stay usable. See Refunds for renewal refunds.
Payments
Orders are sold through Link (by Stripe), our merchant of record. Link (by Stripe) takes your payment, sends your receipts and invoices, and handles sales tax and VAT; its terms govern the payment itself. On your card statement: LINK.COM* followed by our name. Link (by Stripe) sends the receipt. Your orders are listed at link.com. We provide the software and support.
Refunds
Not centered after calibration? Full refund within 14 days. It takes one email, and you don’t need to give a reason. A refund turns off the license key and removes any credits left on it. See Refunds.
Your license key
After checkout we show you a license key. Keep it: it carries your credits or Pro to other browsers and computers. It is for you, or for the people in your business who prep your shipments. Please don’t publish or resell it; we may disable keys that are shared publicly. A refunded or charged-back purchase turns off its license key and removes any credits left on it.
Your content
Your label files and lists are processed on your own device and are never sent to us. When you spend credits we receive only a one-way fingerprint of the job and the label count (see Privacy). Your files remain yours; we claim no rights to them.
Acceptable use
Don’t use Stickready to break the law, to infringe anyone’s rights (including by labeling counterfeit goods), or to interfere with the service or other people’s use of it.
Disclaimer
TO THE FULLEST EXTENT PERMITTED BY LAW, STICKREADY IS PROVIDED “AS IS” AND “AS AVAILABLE”, AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY LABEL WILL BE ACCEPTED BY ANY MARKETPLACE, CARRIER OR WAREHOUSE.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, inventory fees, data or opportunities, and our total liability for all claims is limited to the greater of the amount you paid us in the 12 months before the claim or US$100. Nothing in these terms limits liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.
Consumers
If you are a consumer, nothing in these terms affects your statutory rights. For UK consumers, this includes your rights under the Consumer Rights Act 2015.
Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region. If you are a consumer, you also keep the mandatory protections of the law where you live, and you may bring claims in your local courts.
Changes
We may update these terms. If a change materially affects paying customers, we’ll email you at least 30 days before it takes effect. The date at the top shows the latest version.
California users
Under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.